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What is your return policy? Our Bean and Ground Coffee range cannot be returned to us unless it has been delivered incorrectly or damaged in transit. This is because of the perishable nature of those products.

What should I do if my order is incorrect or damaged? If you could please send us an email containing your order number and a photo of the damaged item to bigsis@sipsisters.co.uk we will get back to you to resolve this issue.

Yes.
We currently ship across the UK. Shipping costs and delivery times are shown at checkout.

Yes — but it’s designed to be easy to enjoy.
We focus on balance and consistency rather than technical tasting notes or trends, so you get quality coffee without needing expertise.

All of our coffee is 100% Colombian.
We source directly from our own land and trusted local farms, prioritising consistency and long-term relationships over rotating origins.

There’s no right way.
Our coffees work well across espresso machines, bean-to-cup, moka pots, and filter — choose whatever fits your routine.

If you want an easy, everyday option, start with The House Coffee.
Prefer something lighter and cleaner? Try The Lighter Roast.
Enjoy richer coffee, especially with milk? Go for The Darker Roast.
Want great coffee without caffeine? The Decaf is for you.

Still unsure? You can’t really go wrong — our range is intentionally small and easy to choose from.

Yes.
The House Coffee and Darker Roast both work especially well with milk, while the Lighter Roast is best enjoyed black but also teams well with milk if you prefer milky drinks.

Most specialty coffee asks you to learn more, compare more, and care more.
SipSisters focuses on making good coffee simple — clear choices, consistent roasting, and no unnecessary jargon.

SipSisters is for people who want good coffee without overthinking it — something reliable they can enjoy every day.

Certainly - You can email us at bigsis@sipsisters.co.uk and we’ll get back to you.

Yes.
Subscriptions are designed to be simple and flexible — easy to start, pause, or change whenever you need.

We roast in small batches and ship fresh, so your coffee arrives ready to enjoy — not sitting on shelves.

We aim to be responsible and transparent in our packaging choices and continue to improve where possible. Full details are available on each product page.

You can email us at bigsis@sipsisters.co.uk and we’ll get back to you.